A 99.9% Server Uptime
We’ve built our web hosting system using stable hardware components and strongly tweaked software. Our sysadmins have installed a customized version of SELinux on all our physical machines to guarantee utmost safety and stability. We have set up several anti–DoS mechanisms combined with powerful firewalls to make sure our network is unassailable and secure.
Our web hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s essential to also set up your own network infrastructure. That is the reason why we set up a custom internal network in all our datacenter facilities. Relying on top–quality Juniper switches and routers, our internal network allows for ultra–fast data transfer speeds and is also fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, regardless of which web hosting service you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re dissatisfied with our services, or if you consider them insufficient, or if you decide that you must use a VPS servers instead of a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will keep full control of your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
In the event that you operate a hosting firm, your support engineers are of great importance. That’s why we’ve cautiously selected a highly accomplished group of technicians, each with many years of training behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support inquiries are answered within 1 hour and our average ticket response time is less than twenty minutes!