Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is trained to fast deal with all our web hosting clients’ inquiries and guidance demands. Via our ticketing system, you will be able to send your request and a support team representative will, no doubt go back to to you within max an hour. Basically, practice has shown that the general answer time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any issue you’ve got involving our products. We have now experts present all of the time to present support when needed. You’re able to use the ticketing system or post an e–mail at any moment, or pick up the telephone or make use of the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guidance while operating within the Control Panel, you’ll be able to always click on the Help button and find your problem in the variety of articles that will appear. We have as well turned most of the content articles into instructional videos. The catalogue of instructional videos will come up if you choose the Videos key present in each section.